Information about Unity
Unity Healthcare has 9 different health centers across the district in addition to clinics co-located with various homeless shelters in the area and services at the Department of Corrections. They see all patients regardless of their insurance status or ability to pay.
Established Unity patients can typically get a follow up appointment within one week of an ED visit or hospital discharge, but the information below can be used to set up appointments for both new and established patients.
Setting up Appointments (new or existing patients)
Patient scheduling line: 202-469-4699
This is the number for patients to use to set up an appointment for ALL Unity Health Center locations
To schedule an appointment for a patient:
(202) 469-4676. Please note that this is a physician back-line and should NOT be shared with patients. You may also email PSC@unityhealthcare.org (protected email server)
Speaking with a Provider
On-call provider numbers: 202-698-0437
This number can be used to speak to an on-call provider or leave a message regarding specific follow up information for patients (i.e. reason for follow up, timeframe to follow up in, etc).
The ED visit summary (aka, your complete powernote) is automatically faxed to Unity Clinics and scanned into their records for their PMD to view. Cerner automatically faxes the summary after the note had been signed by the attending.
Unity Healthcare also staffs the Infirmary at the DC Jail.
You can call 202-425-3814 to speak with a provier.
Miriam's Kitchen serves approximately 300 meals to individuals every day and is located very close to GW. Hours are:
Breakfast: 7:00 - 8:00 AM
Dinner: 4:00 - 5:00 PM
2401 Virginia Avenue NW
Washington, DC 20037
-Monday-Friday, 7:00-11 am
-Case by case help with housing, income, toiletries, shower/laundry
appointments, referrals to mental health and substance use service
- Limited pre-made clothing bags available at 7:00AM or 4:00PM
(while supplies last).
-Free mailing address & voicemail system.
-Unity Medical Clinic: Tuesday 7:00am – 8:00 am; Thursday 4:00pm-
If you plan on sending a patient over from the ED and would like to speak with a case manager in advance, you can call (202) 452-8926 ext. 1 and leave a voicemail. This voice mailbox is checked regularly.
More information can be found here.
Bread for the City provides a variety of services to DC residents who are living with low income, including:
Health Care "Dr. Randi"
Bread for the city has primary care, dental, vision, and behavioral health clinics that serve patients regardless of their ability to pay. For new appointments:
Bread for the City Clinic
1525 7th Street NW
Washington, DC 20001
DC residents who have incomes at 200% or less of the federal poverty line are eligible for monthly food supplementation from bread from the city. Details on eligibility can be found here.
The food pantry locations are colocated with the clinic above and the clothing distribution center below.
The northwest location is open
M-Th 8:30am - 5pm
F 8am - 12pm
The southeast location is open
M-Th 9am - 5pm
F 9am - 12pm
Bread for the city accepts clothing donations and distributes clothing through a distribution center that is open
Tuesday - Thursday, 10am - 2pm
1640 Good Hope Road SE
Washington, DC 20020
Clients can visit once per week to see what is available.
DC maintains a list of shelters for the homeless. Information on availability at any time can be obtained by calling the Shelter Hotline: 202-399-7093
Between November 1 and March 31, when the temperature or Wind Chill is 32 or below, the District of Columbia issues a Hypothermia Alert. On Hypothermia Alert Day, the District is obligated by law to make shelter available. On those days, your call to the Shelter Hotline should result in the dispatch of a van to take the person from the street to an emergency shelter (or to a hospital if needed). The van is equipped with items such as water, blankets, gloves and jackets.
Shelter locations are listed here.
GW Student Health offers primary care services to GW students needing general medical follow, up as well as referrals to specialists, sexual health including PreP, women's health services, LGBTQ health, STI testing, and psychiatric services.
Hours vary by semester and can be found at: https://healthcenter.gwu.edu
Students can make an appointment by calling: 202-994-5300
The address is:
Marvin Center Ground Floor
800 21st Street, NW
Washington, DC 20052
The Substance Abuse and Mental Health Services Administration (SAMHSA) has a National Helpline, 1-800-662-HELP (4357), for those with a possible opioid use disorder. The Helpline is a confidential, free, 24-hour-a-day, 365-day-a-year, information service, in English and Spanish, for individuals and family members facing mental and/or substance use disorders. This service provides referrals to local treatment facilities, support groups, and community-based organizations. Callers can also order free publications and other information here.
To find an authorized Opioid Treatment Program dispensing methadone or buprenorphine to treat opioid dependency in your state visit:
To find an authorized DEA Registered Practitioner to treat opioid dependency with buprenorphine in your state visit:
Use role-based system in TigerText to find the "Medical Admitting Resident MAO". Send a tigertext using the CONSULT tool to provide patient information including name, MRN, location, admission reason and brief story.
Call the Gold Team Resident RF
8am-11am: Call the ICU PA/NP RF
All other times: Call the ICU Fellow RF directly
Daytime: Use the on-call directory through the intranet to find the on-call resident, and TigerText them individually. No current role-based TigerText is available.
Nighttime: Call the ER Psych Social worker RF
Use on-call directory through the intranet to determine pager vs TigerText.
The orthopedics department now has the ability to book appointments online, and patients can book before they even leave the ER.
For patients with a known or suspected neurologic disorder who require more than elective evaluation, consider contacting the Neurology Rapid Access Clinic (NRAC)
Providers who wish to refer their patients for urgent neurologic evaluation at Neurology’s 2150 Pennsylvania Ave site may call 741-2793* and ask to speak with the neurology provider who is covering the “NRAC”. Once we have the relevant clinical and patient contact information, we’ll take it from there.
[*The Neurology Rapid Access Clinic phone line is staffed from 8am-4pm, M-F. After hours and on weekends providers should leave a message that includes their contact information; calls will be returned promptly as soon as the clinic re-opens]
Patients seen in the GW ER that have a smartphone or computer with a webcam can followup with a telemedicine visit for certain conditions. Before they leave, you need to provide them with a ConnectER Telemedicine Consult Card (looks like a postcard).
The specifics are below...
How does it work?